Returns & Exchanges
At Ambrosia, we stand behind the premium quality of our gourmet selections and offer a 30-day satisfaction guarantee. If your order arrives damaged or fails to meet your expectations, we are committed to making it right through a swift replacement or refund.
Return Process
- 1.Initiate Your Request
Contact our concierge team within 30 days of delivery with your order number and a brief explanation of the issue.
- 2.Provide Verification
For quality control purposes, please attach clear photographs of the product and packaging if you are reporting damage or spoilage.
- 3.Receive Authorization
Our team will review your request within 24 hours and provide a Return Merchandise Authorization (RMA) or confirm your eligibility for a direct refund.
- 4.Final Resolution
Once approved, we will issue a full refund to your original payment method or dispatch a fresh replacement shipment at no additional cost to you.
